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In Business/ Culture/ Fashion

Fashion in Focus: Industry Predictions for 2021

Even before the events of the global pandemic crisis, fashion executives were not looking forward to 2020. It was predicted already that 2020 would be a challenging year for many brands, particularly in the luxury sector, however no one could have predicted the roadblocks that have occurred. Trends in 2019 had shown that 2020 was likely to suffer slow industry growth, but brands also knew there would be significant pressure to expand their digital footprints, invest more in omnichannel and leverage new technology.

We knew there would be volatility, and many were taking steps to become more resilient through tough times, but what actually occurred, threw many unexpected barriers, which caused longer term transformation strategies to be fully tested. For those that didn’t respond or adapt quickly enough, 2020 will have unfolded as a year that many are unable to bounce back from.

Digital retailers and those brands with a strong e-commerce presence, were given an opportunity to flourish in the last 6-9 months, and those that had already a model in place to support the creation of attention grabbing content via the right platforms, for all their global markets, and seamless checkout options, were a lot more resilient than those with more traditional engagement models reminiscent of the previous decade.

The reality is it is becoming increasingly more difficult to engage consumers. Digital audiences are overwhelmed with content and ads, and social media platforms oversaturated with product imagery. The importance of storytelling and grander media productions, via celebrity endorsement or influencers, is greater than ever.

Combined with the impact of COVID-19, creating inspiring content and a memorable consumer experience was all the more challenging. None of the normal components that make in-store shopping enjoyable or even enable it, can happen the way they did before coronavirus. Consumers and brands have to adhere to health and safety guidance, including maintaining the recommended social distance, avoiding touching items or surfaces that others come in contact with, and trying on items. Some consumers, especially those who are particularly vulnerable, will never feel safe in retail environments again.

Bricks and mortar stores were already having to reinvent themselves and deploy technology to modernise the consumer experience, but with current limitations, eCommerce and point of sale integration became even more crucial. COVID-19 brought about sudden demand for an increase in mobile technology and for self service kiosks, appointment scheduling software, or instore pickup functionalities. Such technologies require robust infrastructures and scalable security networks. As such, retailers are having to make tough decisions regarding how to implement these technologies in tight timeframes to meet demand, without making themselves vulnerable.

Driving growth in such a volatile environment is somewhat forcing many brands to be more agile and accelerate their move to cloud technologies, to reinforce their e-commerce applications and deliver safe, and consistent consumer experiences. As such, the movement towards omnichannel consumer engagement was significant in 2020. The surge in online shopping, combined with the demand for swift delivery, meant supply chains were also optimised rapidly. The automation of orders, inventory checks, tracking, and delivery, while maintaining great customer service and experiences, was critical. Those that failed to adopt mobile first technologies and scale up their e-commerce strategies, were inevitably very badly hit.

This technological revolution, largely due to the explosion of e-commerce growth in 2020, can offer many opportunities for brands beyond 2021 if they expand their business models and invest heavily in online platforms. But brand loyalty is not to be overlooked, as with so many options now available online, personalisation and well thought out communication plans, will be really important for maintaining a solid consumer base. Innovation at all levels of the retail model will be required in 2021, and an exciting e-commerce evolution while inevitably be seen in the coming months, as fashion brands emerge from 2020 with more sophisticated shopping options for consumers that ever before.

Trends also predict an increased need for buy now, pay later technology, especially now given the economic downturn. Paying in installments offers a much more manageable way for consumers to purchase, particularly for early adopters within the luxury industry, opening up the sector to almost everyone. Younger consumers are avoiding credit cards, preferring instead to opt in to installment methods of payment, thus expanding the audience of those brands who introduce services such as Klarna.

In Europe, consumers have spent less money on clothes this year in general, but when they have, they have prioritised quality, and displayed a marked shift towards classic items and casual wear, shunning what now seems unnecessary party wear and formal clothing. The fashion sector in 2021 will face and conquer new frontiers and as always it will be dynamic, adapting to what consumers need. Most major retail brands have already delivered on this very quickly, offering more comfortable fabrics, casual ‘work from home outfits, mix and match lounge wear separates and luxury tracksuits in their recent collections.

The road to recovery in the next year will be uncertain for a lot of fashion and luxury brands. What is clear though, is that recovery will be largely driven by online sales. Offline sales will inevitably recover in the longer term, but it is expected that retail will only start to bounce back once a vaccine is widely available. What happens in the meantime is anyone’s guess.

In Business/ Culture/ Fashion

Fashion Shows of the Future: Did 2020 bring about a new age of the fashion runway?

The fashion industry is changing at every level. These seismic shifts in most areas of the industry have needed to happen for a while but were accelerated considerably by events that took place in 2020.

One such change, which is especially visible, is the reformation of the fashion show. Global lockdown allowed many in the industry to reflect on the way in which collections were presented, but also, and to a higher degree, fashion houses were forced to reconsider how to produce shows when the majority couldn’t take place physically, as had been the tradition since the early couture shows of the 1940’s.

For decades fashion designer shows have been synonymous with big scale productions, beautiful theatrics, glamorous settings and in more recent times, a-list packed front rows. Starting from the 20’s many high-end fashion houses or designers used models to display their collections to the chosen elite. This eventually evolved into fixed date shows, as demand increased across Europe, especially in Italy and France, from foreign buyers, wanting a taste of European sophistication. Across the ocean, this started a movement for department stores in the United States to host their own fashion runway shows.

Following the Second World war, the Italian fashion industry, alongside the rise of ready to wear clothing production, was also boosted by post-war government policy and reforms to support the export economy. In 1949 fashion shows were held for the benefit of the international press, to showcase Italian art and culture. A pivotal fashion show in the summer of 1951 in Florence, drew in nearly 200 buyers and journalists from the U.S. making internationally publicized shows, now a seasonal affair.

The traditional fashion show format that we know today was firmly set by the 1960’s, often embracing youth culture and appealing more to the masses, via marketing techniques involving mixing fashion with popular music, location staging, and with models who were then becoming globally recognisable.

Now in 2021, it appears that we have reached a turning point; a before and after. Fashion houses are now faced with having to produce shows that will translate for digital audiences.’Digital couture’ was offered as a short term way to navigate the restrictions surrounding the global pandemic, but it could be argued that the 2020 pandemic simply accelerated this process, which would have had to happen inevitably anyway. Not only does it offer a more sustainable solution, but it makes high-end fashion brands and their once exclusive shows, more accessible to the masses.

Starting first with London Fashion Week in June 2020, the British Fashion Council, were the first to innovate and offer a fully online gender fluid event, which included not only virtual shows, but digital parties and video led discussion panels. The notion that fashion editors, buyers and influencers, were flying across the globe for short physical shows, and clocking up huge carbon footprints as a consequence, now seems rather outdated and excessive.

Brands are obviously still figuring out how to deliver on this successfully, and but nevertheless, with two seasons of digital fashion weeks that have taken place in 2020, we can now ask the question… Do they work?

Fashion was already on the cusp of transformative change, given that some brands were moving away from traditional seasonal calendars. Consumers were changing how they consume, so the need for change in the fashion week format, was also inevitable to some degree. There has also been a need in recent years for brands to invest more in virtual and more immersive experiences, in order to remain competitive in the market. 3-D fashion shows, and interactive digital live streams were becoming more commonplace, and the need to make shows more inclusive and relatable for consumers was becoming increasingly important.

Creating connections with the audience is key to the success of this new format, but going digital does offer opportunities to build stories around collections, generate deeper connections with the brand values, and potentially make the shows more impactful. The storytelling opportunities are vast, nevertheless it does present challenges for brands to build the same excitement around virtual shows. While it can be argued that the social aspect cannot be replicated online, digital shows offer opportunities which elevate brands beyond the boundaries of physical venues, seating and set construction.

New technologies present new narratives, with 3-D rendered clothing, CGI, video content and digitally crafted locations. With no clear path for where this experimentation might take us, it allows brands to fully explore the possibilities, and perhaps the future of fashion weeks around the world, might result in a perfect blend of digital and physical shows, created with the brand values and their particular audiences in mind. Perhaps physical shows will get smaller, with more focus on the audience watching at home. Or it will lead to fully green screen virtual multimedia shows, where the full experience is delivered via our devices.

Whatever the answer, the deciding factor will undoubtedly be the impact on the brands reach and their sales. In any format, the products and clothes themselves will need to remain at the centre. Will buyers stock their shelves and consumers spend their hard earned cash with items that they haven’t been able to see or touch in person? Time will tell. That being said, the traditional means of presenting physical collections once season ahead, was already dying, and had zero relevance to many modern consumers. It was time for a rethink, and experimentation will be essential for allowing new fashion events to emerge.

Whatever the future will look like, 2020 has brought us closer to this new reality, and only time will tell if the new experiences of this year, will become the new norm, or if fashion once again reverts back to its heritage, and tries to maintain the exclusivity and physical extravagance of its catwalk shows, for just a little longer.